ProductBooks / help or support page intelligence

Make every support visit easier to resolve.

Submit a help or support page for a focused first pass on UX clarity, wayfinding and page performance.

Clarify the decision

Make the outcome, audience and next action visible before the visitor has to work for it.

Prove it early

Place credible evidence beside the promise, not after a long scroll of assertions.

Reduce friction

Let hierarchy, conversion context and action language do the quiet work of guiding the visit.

ProductBooks review

Submit a help or support page.

Free first-pass review

GrowthBooks°ProductBooks°PeopleBooks°ProfitBooks°

Submit a help or support page through the ProductBooks lens for UX and performance improvement tips.

See a sample report

ProductBooks sample report

See the decision before you run the review.

An illustrative first-pass diagnostic using scores the current scanner can produce across all four measured areas.

Illustrative demo

Report verdict

64/100

Useful foundation

4 of 4 areas measured

The task is understandable and the article is usable, but the recovery path is where a blocked reader is most likely to stall.

Diagnostic scorecard

4 diagnostic areas

Each measured area uses deterministic evidence checks. Unavailable areas are excluded from the overall score, and AI does not calculate or change it.

Priority opportunity

Design the failure and follow-on paths

A support article that ends abruptly transfers unresolved effort back to the user.

Recommended action

Add related tasks, a clear escalation route, and the information users should provide when contacting support.

Expected impact

Fewer dead ends and better-quality assisted support requests.

docs.example.com / getting-started · illustrative data, not a customer result

How it works Review support page